Dear Ka-Tinta,
We are pleased to assist you. To ensure the best experience with our 'Wearable Conversations,' our team is at your service Monday through Saturday, from 9:00 AM to 5:00 PM PHT. Please note that we observe all standard holiday closures.
You may reach us via our contact form or live chat; we aim to respond to all inquiries within the same business day.
When inquiring about the status of an order, please provide your order number or the email address used at checkout to ensure a prompt resolution.
For information regarding replacements and refunds, please refer to our FAQ page to initiate the process.